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Ala Massoud

 alamassoud@hotmail.com
00966598538291
Jordan - Amman
Personal Information   

Birth Date: 19 March 1981

Gender: Male

Nationality: Jordan

Visa Status: Residency Visa (Transferable)

Residence Location: Saudi Arabia

Marital Status:Single

Driving License:Jordan; Saudi Arabia
Objective   

-Looking for a job in Application Consulting and software support.

-To secure a position where my qualities of a fast learner and the ability to take on new

challenges can be used.

-To secure a position where my existing skills in the areas of Implementation and customer

support service can be utilised by a progressive and innovative company.

-To secure a position where my ability to communicate with a client group in a friendly and

diplomatic manner can be put to good use.
Work Experience   

November 2005 -Present:

Application Consultant

Amwaj IT Development CO.

Olaya - Al-Andalus Center, Saudi Arabia

Projects:

-U-Mark (United Trading & Marketing Co.):
Full responsibility of 48 Branches (Riyadh, Jeddah, Madena, Khobar,Damam, Abha)
Tasks: Full Managing, implementation and business analyses for Point-of-Sale system and helping in the Integration with iScala ERP System.

-Alrifai Broastries (Gulf Trading Holding) 72 Branch
Tasks: Implementation and asupport.

-Many Small & Medium Projects between 2-15 branches As: Herrera Perfumes (7 branches), Versace Fashion (6 branches), LeoMilano Fashion (4 Branches), Oxcec Women Accessories (4 branches),Marilla Borani (2 branches).

Note: Amwaj-IT is a partner of my previous Employer (NewEra - jordan) and i was transfered to Amwaj-IT to handle NewEra projects.


Company Industry:Information TechnologySupport Services

Implementation: Collect customer needs and requirement, Project Planning for small and medium projects, Training, Finishing and reporting.
Product Name:
iSCALA ERP System (EPICOR).
EraPOS Point-of-sale (NewEra)

October 2004 -November 2005:

Application Consultant

NewEra For Computer Systems
Amman, Jordan

-QA with reporting problems to the Head office.

Note: NewEra is the development for "EraPOS" Point-of-Sale system.

Job Role/Department: systems operations problems where necessary.

December 2003 -October 2004:

System Technical support
Ghazal For Computer
Amman-AlGardens, Jordan Information
Company Industry: Information Technology

Job Role/Department:
POINT-OF-SALE System and Implemantation

June 2002 - July2002:

 

Special System Company

Shmesani-Amman, Jordan


Technology Technical Support for "EraPOS" Company Industry: Information Technology

Job Role/Department: 

Technology Programming Assistant as a part of educational experience
Education   

Education

June 2003: Amman Al-Aliya University

Bachelor's degree, Computer Information Systems

Information Technology and Managent

, Amman, Jordan
Courses   

VB .NET
ADO .NET
ASP .NET
Java Developer
SQL Server 2000


 
Skills   

EraPOS Point-of-Sale Expert 5 years

Bug Tracker Expert More than 4 years 

SQL Server 2000 Intermediate More than 2 years

Crystal Report Intermediate 2 year 

Network support Intermediate 3 year 

 

Microsoft Office excel, access, word and Power Point

 

Microsoft Project Intermediate 2 year

Developing ASP .NET web applications